Delivery & support

Each product page identifies the files included. Delivery method and any access conditions must be confirmed before payment. Browsing a listing or using its sample does not create an order or unlock the paid files.

Email support@writershubusa.com with the product name, order reference if you have one, device or application, and a brief description of the problem. Do not send passwords or full payment details. Keep a copy of your purchase record.

Review the product-specific refund terms presented before purchase. Contact us if a file is missing, inaccessible, damaged, or different from its description. We have not stated a blanket no-refunds rule; applicable consumer rights continue to apply.